How and when you're charged for a booking

The hold, and what it's for

When you book, you need a card on file, and Dripbase authorizes the full quoted price on it — a hold, the same kind a hotel puts on your card at check-in. Your bank shows it as pending, not as a charge. This is what lets Dripbase confirm a job is real before dispatching it to a detailer, without taking your money for a job nobody has taken yet.

While your job is waiting for a detailer to accept it, or waiting for its appointment time, the hold sits on your card and nothing more happens to it. If nobody accepts before the offer window closes, or you cancel before a detailer starts, the hold is released untouched. You were never charged.

When you're actually charged

Your card is charged — the hold becomes a real charge — only after the job is done and your detailer has uploaded the required before-and-after photos. Those photos are the proof the work happened, so payment doesn't move until they're in. If the detailer marks the job done but the photo set is incomplete, the job waits and your card is still just held, not charged.

Once the job shows as completed, the full amount has been charged to the same card that held it — never a different one, and never more than the total you were quoted at booking.

Adding a card

Your card number and CVV never reach Dripbase's servers. You enter them directly with Stripe, the payment processor, through a secure form, and Dripbase only ever stores what's needed to show you your own card back — the card brand, last four digits, and expiration. You need at least one card on file before you can book; a booking screen with no card on the account will ask you to add one first.